Last Updated: 1 January 2025

Cricket Apps Terms and Conditions

These Terms and Conditions govern your use of the Cricket Apps platform. Please read them carefully before registering an account or placing any bets. By using Cricket Apps, you confirm that you have read, understood, and agreed to these terms in full.

What You Need to Know About Cricket Apps Terms

These are the most important points from the Cricket Apps Terms and Conditions. The full terms follow below — please read everything before using the platform.

You Must Be 18 or Older

Cricket Apps is strictly for adults aged 18 and above. You must be at least 18 years old to register an account, make a deposit, or place any bet on the platform. Cricket Apps verifies player age during registration and reserves the right to request identity documents at any time. Accounts found to belong to underage players will be closed immediately and all funds returned.

One Account Per Player

Each player is permitted to hold only one Cricket Apps account. Creating multiple accounts — whether under the same name, the same device, or the same payment method — is a violation of these terms. If duplicate accounts are detected, Cricket Apps will close all associated accounts and may withhold any balances pending investigation. If you have forgotten your login details, use the account recovery option rather than creating a new account.

Fair Bonus Terms

All Cricket Apps bonuses come with wagering requirements that must be met before bonus-derived winnings can be withdrawn. The specific wagering requirement for each bonus is stated clearly at the time the bonus is offered. Bonus funds cannot be withdrawn directly — only winnings generated after the wagering requirement is completed are eligible for withdrawal. Attempting to abuse bonus offers will result in account suspension.

Withdrawals Within 30 Minutes

Cricket Apps processes all approved withdrawal requests to bKash, Nagad, and Rocket within 30 minutes. Withdrawals are subject to identity verification. If your account has not been verified, Cricket Apps may request supporting documents before processing a withdrawal. There is no cap on the amount you can withdraw in a single transaction, and no fees are charged by Cricket Apps on withdrawals.

Account Security Is Your Responsibility

You are responsible for keeping your Cricket Apps login credentials secure. Do not share your username or password with anyone. Cricket Apps will never ask for your password via chat, email, or phone. If you suspect your account has been accessed without your permission, contact Cricket Apps support immediately. Any activity that occurs on your account before you report a security breach is your responsibility.

Responsible Gaming Commitment

Cricket Apps is committed to responsible gaming. The platform provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options. If gaming is causing you financial or personal difficulties, you can request a self-exclusion from the Cricket Apps support team at any time. Self-exclusion requests are processed within 24 hours and cannot be reversed for the duration of the exclusion period.

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Cricket Apps ("Cricket Apps", "we", "us", "the platform"). By accessing the Cricket Apps website, downloading the Cricket Apps Android application, registering an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the Cricket Apps platform. Continued use of Cricket Apps after any update to these Terms constitutes acceptance of the revised Terms. Cricket Apps recommends that you review these Terms periodically to stay informed of any changes.

These Terms apply to all players using Cricket Apps from Bangladesh and any other jurisdiction where the platform is accessible.

2 Eligibility

To use Cricket Apps, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or immediate family member of a Cricket Apps employee.

Cricket Apps reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be closed immediately, all pending bets will be voided, and any deposited funds will be returned to the original payment method. Winnings generated by an underage player will not be paid out under any circumstances.

3 Account Registration

Each player may hold only one Cricket Apps account. Registering multiple accounts — whether under the same name, the same mobile number, the same device, or the same bKash or Nagad account — is strictly prohibited. If duplicate accounts are identified, Cricket Apps will close all associated accounts and may withhold balances pending a full investigation.

When registering, you must provide accurate and complete information including your full name, date of birth, mobile number, and preferred payment method. You are responsible for keeping your account information up to date. Providing false information during registration is a violation of these Terms and may result in permanent account closure.

You are responsible for maintaining the confidentiality of your Cricket Apps login credentials. Do not share your username or password with any other person. Cricket Apps will never ask for your password through any channel. Any activity that occurs on your account is your responsibility unless you have reported a security breach to Cricket Apps support prior to the activity taking place.

If you have forgotten your login details, use the account recovery option on the login page. Do not create a new account.

4 Deposits and Payments

Cricket Apps accepts deposits via bKash, Nagad, and Rocket. All transactions on Cricket Apps are processed in Bangladeshi Taka (BDT). There are no currency conversion fees applied to deposits or withdrawals. The minimum deposit amount is ৳ 100. There is no maximum deposit limit, though Cricket Apps may apply transaction limits at its discretion for security purposes.

Deposits are credited to your Cricket Apps account instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact Cricket Apps support with your transaction reference number and the support team will investigate and resolve the issue promptly.

  • Minimum deposit: ৳ 100
  • Supported methods: bKash, Nagad, Rocket
  • Currency: BDT only
  • Processing time: Instant upon payment confirmation
  • Fees charged by Cricket Apps: None

You may only deposit funds from a payment account that is registered in your own name. Deposits from third-party accounts are not permitted. If a third-party deposit is detected, Cricket Apps reserves the right to suspend the account and return the funds to the originating payment account.

Never deposit funds that you cannot afford to lose. Cricket Apps deposits are non-refundable once wagered.

5 Withdrawals

Cricket Apps processes all approved withdrawal requests to bKash, Nagad, and Rocket within 30 minutes, 24 hours a day, seven days a week. Withdrawals are paid to the same mobile wallet used for the most recent deposit unless you have updated your payment details through the account settings panel.

Before your first withdrawal is processed, Cricket Apps may require you to complete identity verification. This involves submitting a copy of a valid government-issued ID and a selfie for comparison. Verification is a one-time process and is required to protect your account and comply with anti-money laundering obligations.

  • Minimum withdrawal: ৳ 200
  • Maximum withdrawal per transaction: No cap
  • Processing time: Within 30 minutes
  • Fees charged by Cricket Apps: None
  • Supported methods: bKash, Nagad, Rocket

Withdrawals of winnings derived from bonus funds are subject to the wagering requirements associated with the relevant bonus. Only winnings generated after the wagering requirement has been fully met are eligible for withdrawal. Cricket Apps reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity or a breach of these Terms.

Withdrawal requests submitted during system maintenance periods may experience a short delay. Cricket Apps will notify players of any scheduled maintenance in advance.

6 Bonuses and Promotions

Cricket Apps offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the bonus is offered, including wagering requirements, minimum odds, eligible games, and expiry dates. These bonus-specific terms form part of these overall Terms and Conditions.

Bonus funds are credited to a separate bonus balance and cannot be withdrawn directly. Wagering requirements must be met in full before any winnings derived from bonus funds become eligible for withdrawal. The standard wagering requirement for Cricket Apps welcome bonuses is stated clearly on the promotions page at the time of the offer.

  • Bonuses are available to verified players aged 18 and above only.
  • Each bonus offer may only be claimed once per player, per household, and per device.
  • Cricket Apps reserves the right to withdraw or modify any bonus offer at any time without prior notice.
  • Bonuses obtained through fraudulent means will be forfeited and the account may be suspended.
  • Bonus funds expire if the wagering requirement is not met within the stated timeframe.

Attempting to exploit bonus offers through coordinated betting, arbitrage, or any other method Cricket Apps deems abusive will result in the forfeiture of all bonus funds and may lead to permanent account closure.

7 Game Rules and Fairness

All games available on Cricket Apps use a certified Random Number Generator (RNG) that has been independently tested and verified. Game outcomes are entirely random and cannot be influenced by Cricket Apps, the game provider, or the player. Published Return to Player (RTP) figures for each game represent the theoretical long-term average and do not guarantee any specific outcome for any individual session.

In the event of a technical fault, disconnection, or system error during a game round, Cricket Apps will resolve the situation based on the game server logs, which are the definitive record of all game activity. If a game round cannot be completed due to a technical fault, the bet will be voided and the staked amount returned to the player's account.

Cricket Apps reserves the right to void any bet that was placed as a result of a software error, a pricing error, or any other technical malfunction that resulted in incorrect odds or game parameters being displayed. Players who knowingly exploit such errors will have their winnings voided and their accounts reviewed.

8 Prohibited Conduct

The following activities are strictly prohibited on Cricket Apps. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Registering more than one account on Cricket Apps.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using the platform if you are under 18 years of age.
  • Depositing funds from a payment account not registered in your own name.
  • Using automated software, bots, scripts, or any other tool to interact with the platform.
  • Attempting to manipulate game outcomes through any technical or non-technical means.
  • Colluding with other players to gain an unfair advantage in any game.
  • Engaging in money laundering or using Cricket Apps to process funds derived from illegal activity.
  • Abusing bonus offers through coordinated betting, arbitrage, or any method deemed exploitative by Cricket Apps.
  • Harassing, threatening, or abusing Cricket Apps staff or other players through any channel.

9 Account Suspension and Closure

Cricket Apps reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, if there is reasonable suspicion of a breach of these Terms, fraudulent activity, or any conduct that Cricket Apps considers harmful to the platform or other players.

If your account is suspended pending investigation, Cricket Apps will contact you via the email address or mobile number registered to your account within 48 hours to explain the reason for the suspension and the steps required to resolve it. If the investigation concludes that no breach has occurred, your account will be reinstated and any withheld funds will be released.

You may close your Cricket Apps account at any time by contacting the support team. Upon account closure, any remaining balance will be returned to your registered payment method within five business days, provided that all wagering requirements on active bonuses have been met. Bonus balances that have not met their wagering requirements will be forfeited upon account closure.

10 Responsible Gaming

Cricket Apps is committed to promoting responsible gaming and providing tools that help players stay in control of their gaming activity. The following responsible gaming tools are available to all Cricket Apps players through the account settings panel:

  • Deposit limits (daily, weekly, or monthly)
  • Session time reminders
  • Cooling-off periods (24 hours to 30 days)
  • Self-exclusion (minimum 6 months, up to permanent)
  • Reality check notifications

If you wish to self-exclude from Cricket Apps, contact the support team via live chat or email. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, your account will be locked and you will not be able to log in, deposit, or place bets. Self-exclusion periods cannot be shortened once activated.

If you are concerned about your gaming habits, visit our Responsible Gaming page for detailed guidance and support resources available to players in Bangladesh.

11 Privacy and Data

Cricket Apps collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. Cricket Apps does not sell or share your personal data with third parties for marketing purposes without your explicit consent.

Cricket Apps may share your data with payment processors, identity verification providers, and regulatory authorities where required by law. All data is stored securely using industry-standard encryption. For full details of how Cricket Apps handles your personal data, please review the Privacy Policy.

12 Limitation of Liability

Cricket Apps provides the platform on an "as is" basis. While Cricket Apps makes every effort to ensure the platform is available and functioning correctly at all times, Cricket Apps does not guarantee uninterrupted access or error-free operation. Cricket Apps will not be liable for any loss or damage arising from platform downtime, technical faults, or delays in payment processing that are outside of Cricket Apps's reasonable control.

Cricket Apps's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Cricket Apps is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.

Gambling involves financial risk. Never bet more than you can afford to lose. Cricket Apps is not responsible for financial losses incurred through normal gameplay.

13 Changes to These Terms

Cricket Apps reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, Cricket Apps will notify registered players via the mobile number or email address associated with their account.

Your continued use of Cricket Apps after the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your Cricket Apps account, the support team is available 24 hours a day, seven days a week via live chat on the Cricket Apps website and app.

  • Live Chat: Available on the Cricket Apps website and Android app
  • Email: [email protected]
  • Response time: Under 5 minutes via live chat during peak hours

For responsible gaming support, visit our Responsible Gaming page or contact the support team directly to activate any account protection tools.

Ready to Play on Cricket Apps?

Now that you have read the Cricket Apps Terms and Conditions, you are ready to get started. Create your free account in under two minutes, deposit via bKash or Nagad, and enjoy 200+ certified games with instant BDT payouts.

18+ only. Please gamble responsibly. Visit our Responsible Gaming page for help and resources.